1. Free Hearts Foundation Council plans
You have 7 days from purchase to request a full refund, with no questions. Send your request to [CONTACT EMAIL] — processing takes place within business days.
2. Monthly plans
Cancel at any time from the dashboard or via support. There is no penalty. Access remains available until the end of the current cycle.
3. One-time payment
Beyond the 7-day period, one-time payments are non-refundable, as access to content is already released.
4. Free Hearts Foundation Immersion
Sold by application. Cancellations and refunds follow the terms signed in the enrollment contract, including deadlines and fine amounts, if applicable.
5. How to request
Write to [CONTACT EMAIL] with the purchase email and order number. Our team confirms and processes the return through the original payment method.
6. Consumer rights
This policy respects applicable consumer protection laws in the jurisdictions we operate.